Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully.

Delivery Time:

• All items are shipped worldwide.

• Standard delivery takes 3 to 5 weeks from the date your order is processed.

• Processing usually takes 1-10 business days before your order is shipped.

Tracking Your Order:

• Once your order is shipped, you will receive a confirmation email with tracking information.

• Please note that tracking updates may take a few days to appear, depending on the carrier.

Customs, Duties, and Taxes:

• International orders may be subject to import duties, taxes, and customs fees.

• These charges are the responsibility of the customer and are not included in the shipping cost.

Delays:

• While we aim to deliver within 3–5 weeks, delivery times may vary due to customs processing, holidays, or carrier delays.

Questions:

• If you have any questions or concerns about your order, please contact us at info@crolive.com and we’ll be happy to assist you.